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This past year has been packed with challenges while the entire world is slammed in crisis. It’s one of those years you look back in a decade and say – “Well, I remember one of the worst years ever – 2020! True, it’s been hard for individuals, for business and industry, and for countries around the world. This global picture is the high view of a big picture. Yet, when you drill down into every person’s daily life, you find even more challenges and crisis. People are under strain. With this harsh reality, there is one thing increasingly clear. Whatever the problem, the process, or the solution – character matters.
