Recently, I reflected on a disappointing scenario that penetrated my life last year. It hit like a missile, and I found myself deeply sad. Being familiar with the need to make hard decisions for good reasons for long periods of time, I guess I forgot about a real phenomenon. After decades of managing such situations, you end up with a “pile-up.” This pile-up loomed in my thoughts and lingered in my heart. Clearly, I needed a re-boot. Somehow the pile-up had turned into a mountain.